Archive for the ‘Events’ Category

Protest against Lab Testing at UXLX in Lisbon

Friday, May 17th, 2013

Protest Signs

Today we protested outside the UXLX conference to Stop Lab Testing (Usability Lab Testing).

Why protest?
I co-founded Webnographer with James, because I believed that we needed new techniques and methods to carry out user research.

The lab testing method is over 20 years old now.  Since then there has been a large shift in the technology we use, and our behaviour. We have moved on from using a desktop computer in one fixed environment 20 years ago, to portable devices (smart phones, tablet PCs, and laptops) in a multitude of contexts today. This has changed how and where people access the internet, and how much distraction or attention is given to an interaction in a given environment.

With this huge shift in tools and behaviour, the methods we use to understand individual behaviours needs to change too.

We need methods that help evaluate behaviour in its multitude of contexts, environments, languages, and countries. We need to test products with a multitude of customers, not just 10 people in London, or Lisbon, or Berlin. We need to get feedback independent of where people are located. We need to test with large numbers of users in diverse locations to be able to quantify the impact of design changes.

As Marshall McLuhan said: “We shape our tools and thereafter our tools shape us.”

This means that User Experience Research must be reshaped too. At Webnographer we are building those tools to help you understand people, so that you can make better products too.

To find out more, follow @webnographer on Twitter.

Going back to Portalegre

Friday, May 3rd, 2013

Two weeks ago, I organised for James and Sabrina to give a talk on User Experience at the Technology and Design week of the Management and Technology School of the Polytechnic Institute of Portalegre.

It felt different to go back to Portalegre. This time I visited my old school not as a student but as an “outsider”.

On Wednesday, the talk started a bit late but the students seemed to be looking forward to it. James and Sabrina talked about User Experience and how we use Remote Usability here at Webnographer. The students in the auditorium gave me good feedback and were really looking forward to do something with us in the future.

I liked seeing my former colleagues of Computer Science and the Design students at the talk, and I was excited when I saw students of other fields of study there as well. This goes to show that not everyone has a silo of interests but instead have a  T-shaped map of interests: no one is too focused on their own field and will instead happily branch out their interests (and skills) into other related areas.

I was glad to see this because nowadays the T-shape of skills is crucial in a professional environment, specially in the UX business.

Photo by Daniela “Zariga” Correia

The Good Experience Guide to Lisbon

Tuesday, April 16th, 2013

Lisboa

UXLX, the User Experience conference, is happening next month here in Lisbon. We have put an insider’s guide to Lisbon together for the UX people, consisting of inside tips assembled by the UX, Web and Start Up community here in Portugal.

The idea for the guide happened as last week I was visiting Porto, a city I have not visited for years. I had a nice dinner, but it was not exceptional. I realized that I was surrounded by tourists. I thought to myself: if only I had asked the insiders where to go I would have had a far better time.

Although UXLX is hosted in Expo, at the edge of the city and by the airport, which is a modern area, no one comes to the oldest city in Western Europe for the modernity.

Over the next month Gil, Pedro, Tiago, Rodrigo, and others will be blogging about where you can get the best food, what are the trendiest bars, and which art galleries you should definitely visit.

Downtown Lisbon is a fun, and lively place. So it is important if you are staying in Expo to get out and see the centre.

As the only largish UX company with an office in Lisbon, every year we look forward to UXLX. Together with UxLondon, UXLX is one of the big User Experience conferences in Europe. Bruno Figueiredo always gets some of the great names of UX to speak and to give workshops at the conference.

Anyway, we are looking forward to seeing you in Lisbon and we want you to have an awesome time when you’re here!

Photo of Lisbon by Safa Erişti

A Pragmatic Approach

Thursday, December 13th, 2012

Two weeks ago we held the first Geekdom Friday. It’s a once a month, open event where we talk about a technology related subject from which everyone – not just geeks – can learn and chat about.

My talk was about what I’ve learned from the book “The Pragmatic Programmer”, by Andrew Hunt and David Thomas. Although it is targeted at programmers, it contains lots of useful tips on problem solving that everyone can use.

On “Take Responsibility” the book covered why everyone that touches a project (regardless of at what point, or for how long) should make sure that they see it through, and not sit idly waiting for things to go wrong. Because they often do, and when it happens, one should “provide options, not make lame excuses”.

On “Fighting Entropy”, is about how to avoid chaos from taking over your project, covering the “Broken Window Theory”: all it takes is that one small part of the system gets messy or broken, to settle a sense of abandonment and more “windows” get broken without repair, just like in dark parts of big cities. It’s all about cleaning up the mess as soon as you notice it.

The book explains how quality should always be the main requirement of a project, while trying to settle for what’s called the “Good Enough” product: focus on it’s core before thinking about adding extra functionality.

In the talk I covered briefly the “Evils of Duplication” , where I mention the golden DRY rule (Don’t Repeat Yourself) which teaches us to never duplicate ‘pieces’ of knowledge, we talked about Prototypes and Tracer Bullets. While the first are disposable, often paper-based representations of the product (or parts of) used to test specific areas or ideas, the latter are build to keep, to test how the system holds together, to see if it ‘hits the target’ – you’ll have a trivial implementation that you can test to see how it behaves in practice. Once that’s verified, they act as the basic system ‘skeleton’ on which we can build on.

Often Prototypes and Tracer Bullets are mistaken for each other, although they serve a different (yet useful) purpose: think of “prototyping as the reconnaissance and intelligence gathering that takes place before a single tracer bullet is fired.” (quote, p. 52)

In the end, having a pragmatic approach to problem solving is all about constantly reminding ourselves of the big picture. Think about who will use what you are building, take responsibility for it, learn from mistakes and be prepared for them.

More to come next month!

Photo of David Thomas was taken by James Duncan Davidson

You don’t need to leave the country to get a hot career

Wednesday, November 21st, 2012

Last week Lisbon hosted three great events for Portuguese talent and entrepreneurs: Silicon Valley Comes to Lisbon Conference, Sapo Codebits, and Startup Weekend. So I thought this could be a great opportunity to promote our most recent campaign and try to expand our team, but most importantly to keep great talent in Portugal.

Too many people are leaving the country

According to the 21st of November issue of VISÃO magazine, more than 600 thousand people have left the country since the beginning of the crisis. And we now have over 100 thousand people that have a degree but can’t find a job. Also, roughly 30% of Lisbon MBA students leave Portugal to go to Startups in Angola, Mozambique and Brazil, according to Mbwana, Founder and Managing Partner of Savannah Fund.

If you leave Portugal, 5 other jobs will be lost

What happens when a Developer leaves Portugal? 5 jobs in local services will be lost! This terrifying statistic comes from Enrico Moretti of Berkeley University who analysed data from 8 million workers in 320 metropolitan areas. His finding: for each new high-tech job in a city, five additional jobs are ultimately created in local services. This means, for every tech job lost, 5 additional jobs will disappear as he explains in his book “The New Geography of Jobs”.

Change things!

So what can I do to change that? Events like Silicon Valley Comes to Lisbon, Codebits or Startup Weekend are a great start.

Silicon Valley Comes to Lisbon promotes entrepreneurship in Portugal. Startup Weekend helps people to take the first steps in developing their ideas, and to starting a company. New  companies create the most new jobs, and will ultimately pave the way out of the recession.

Join Webnographer

A few months back I joined Webnographer. It has been a constantly challenging experience, and that’s the fun of it! Everyday is different and I’m always learning something new and pushing myself further. Reaching my limits and establishing new ones.

If you’re interested in joining our team and get a hot career here in Portugal, please find more about our job opennings here: http://jobs.webnographer.com